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    RETURN & EXCHANGE

    RETURN & EXCHANGE POLICY

    Hey All!!  

     

    We sell food and mostly custom products. 

     

    We do have samples of dog food for purchase to see if your picky eater will eat the food - but because we believe in maintaining the highest standards in food safety - if you open a bag of food or a tube of treats - and they don't work out for you - we are sorry but we cannot take them back - give them to a friend who has a less picky eater or donate to your local humane society!

    If you have a defect or something wrong with a bag of food or treats, or toy or gear let us know! 

     

    If it is food or treats - within a couple days of your purchase and you want to exchange unopened bags bring it back to us. 

    If it is a toy or custom item - same thing - let us know as soon as possible and plan to get it back into our hands so we can determine a path forward!

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